Privacy Policy

INTRODUCTION

  • At Cozy, we believe that as our valued customer you have a fundamental right to privacy and to control your personal information. We are grateful that you have chosen to be our customer.
  • We may from time to time use data processors, who are not employees, agents or otherwise connected with us, with whom we have an agreement to process your data.
  • We will protect your information consistent with the principles of the Privacy Act of 1974, the E-Government Act of 2002, and the Federal Records Act.

INFORMATION WE COLLECT FROM YOU

  • Information you give us. This is information about you that you give us by filling in forms on our Platform or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Platform, or use our Services, place an order on our Platform, enter a competition, promotion or survey on the Platform and when you report a problem with our Platform. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information. In order to take advantage of some of our Services, you may need to supply us with the personal details of a third party (for example, their name and address if you wish to send them some of our products). We will not use this information for anything other than providing the Service for which the information was supplied.
  • Information we receive from other sources. We work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous aggregated information about how users use our services.
  • Cookies. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
  • We do not knowingly solicit or collect any information about users who may be under the age of 13, and will delete any information provided by such individuals as soon as possible. Please do not provide us with any personal information if you are under the age of 13. While we do allow users under the age of 13 to use the Platform, any users under the age of 18 should discuss the use of the Platform with their parents before they submit or upload any content to the Platform.

USES MADE OF THE INFORMATION

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and Services that you request from us;
  • to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you with information about products or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data (for example, the order form or registration form) or to carry out market research and the tracking of sales;
  • to notify you about changes to our Services;
  • to ensure that content from our Platform is presented in the most effective manner for you and for your computer.

WHERE WE STORE YOUR PERSONAL DATA

  • All information you provide to us is stored on our secure servers in the United States of America. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

RETENTION OF YOUR PERSONAL DATA

  • We will retain your personal data for so long as is necessary for the purposes stated in this Privacy Policy and to address any claims or issues that may arise concerning your use of our Services.
  • After that, we may continue to hold data that relates to you and your use of our Platform for research and statistical analysis, as currently permitted under Data Protection Act. However, during the time you may contact us to request that we delete personal data we hold about you.

YOUR RIGHTS

  • You have the right to ask us to erase your personal data or not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by
  • If at any point you believe the information we process on you is incorrect you may ask to see this information and have it corrected or deleted. You also have the right to ask that we restrict the processing of your personal data and to object to our processing of your personal data. You also have the right to obtain from us, and reuse, the personal data we maintain from you, for your own purposes.
  • If you wish to lodge a complaint over the way in which we have handled your personal data
  • Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CALIFORNIA PRIVACY RIGHTS

  • Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: 111 E. 18th Street, 13th Floor, New York, NY 10003.

CHANGES TO OUR PRIVACY POLICY

  • Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Effective Date of Privacy Policy: MAY 20, 2018.